Labels:text | screenshot | rectangle | font | number | diagram OCR: Software Eabance Revenuy Hardware Increase Profitability Retain Good Customers Communications Wer'd Proregios Database Identify Customers OLAP Examine CustomerAttributrt Visualization Examine Customer History. Correlate Attributes & History Data Mining Numbers &Text FIGURE 1 The 30,000-foot view of the functional approach, look- ing at business needs and technology offerings,